Building Trust: Legal at Pivot

This hub gathers all of Pivot's core legal documents and policies. Here you'll find the terms that govern use of our platform, how we process and safeguard data, and the frameworks we align with. For contract questions or custom terms, contact [email protected].

Core Agreements

Foundational legal documents governing your use of Pivot and how we handle your data.

Terms of Service

Agreement that defines your rights and obligations when using Pivot.

Terms & Conditions of Sale

Purchase and billing terms for paid subscriptions.

Privacy Policy

How we collect, use, and safeguard personal data.

Cookies Policy

Details on the cookies and tracking technologies we use.

Data Processing Addendum (DPA)

Incorporated into our Terms; governs how Pivot processes Customer Personal Data under GDPR and similar laws.

Business Associate Agreement (BAA)

Template BAA for HIPAA-eligible customers.

Platform Policies

Guidelines and rules for acceptable use, data management, and third-party services.

Acceptable Use Policy (AUP)

Rules on what's permitted and prohibited when using Pivot.

Data Deletion & Retention Policy

How long we keep customer data, and how deletion works.

Sub-processor List

Third-party vendors Pivot uses to provide services, updated with change notices.

Compliance Statements

Our alignment with global privacy regulations and data protection frameworks.

GDPR Compliance Statement

Pivot's alignment with GDPR, UK GDPR, Swiss FADP.

CCPA / LGPD / Privacy Frameworks Statement

How Pivot meets requirements of California, Brazil, and other frameworks.

Licensing & Open Source

Terms for self-hosting, open development, and recognition of open source contributions.

Acknowledgements

Recognition of open source contributions.

FSL License

Functional Source License terms for self-hosting and open development.

Pivot License

Terms covering specific features not under the BSL.

For legal inquiries, contact [email protected].

For security and privacy inquiries, contact [email protected].

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