Legal, privacy, and trust at Pivot
One public place to review the agreements, data practices, compliance statements, and security documentation behind Pivot. For contract questions or custom terms, contact legal@pivot.app.
One public place to review the agreements, data practices, compliance statements, and security documentation behind Pivot. For contract questions or custom terms, contact legal@pivot.app.
Start with the essentials
Foundational legal documents governing your use of Pivot and how we handle your data.
Defines user rights and obligations when using Pivot.
Purchase and billing terms for paid subscriptions.
How we collect, use, and safeguard personal data.
Details on cookie technologies used across Pivot.
Contractual GDPR terms for processing customer data.
HIPAA-eligible customers' template BAA.
How Pivot preserves customer data for legal or compliance reasons.
Guidelines and rules for acceptable use, data management, and third-party services.
Rules on permitted and prohibited actions when using Pivot.
How long we keep data and how deletion works.
Third-party vendors that process customer data.
How customers integrate Pivot logs with SIEM/DLP tools.
What audit events Pivot generates and how customers can view them.
How Pivot secures AI features, training data, and privacy.
Public statements and contractual materials supporting global privacy and regulated workloads.
Alignment with GDPR, UK GDPR, Swiss FADP.
How Pivot meets California and Brazilian privacy requirements.
Current transfer safeguards and Pivot’s planned DPF participation.
How Pivot supports HIPAA-eligible use when configured correctly.
Security testing, vulnerability management, resilience, and incident transparency.
Third-party penetration tests and internal vulnerability processes.
How researchers can safely report security issues.
Service uptime, reliability practices, and incident transparency.
Describes how Pivot detects, responds to, and notifies customers of security incidents or data breaches.
Explains how Pivot performs backups, retains data, and restores systems to ensure service continuity.
Terms for self-hosting, development, and software licensing.
Third-party software acknowledgements.
For legal inquiries, contact legal@pivot.app.
For security and privacy inquiries, contact security@pivot.app.
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