While Pivot doesn't offer a permanent free plan, every account starts with a 14-day free trial of either the Starter or Professional plan, depending on which one you select when setting up your organization. You'll get full access to all features during the trial, and you can cancel at any time. After the trial, you can continue with any of our flexible monthly paid plans. There are no long-term contracts, and you're only billed for full members who actively use Pivot.

Note: The Enterprise plan does not include a trial. To explore Enterprise features, contact our Sales team for a custom demo.

Yes. You can upgrade to a higher plan or cancel your trial at any time during the 14-day period. Regardless of changes, your trial will continue until the 14 days are up.

• If you upgrade, your billing will begin after the trial ends.
• If you cancel before the trial ends, you won’t be charged, but your organization will lose access once the trial expires.

Yes, Pivot's plans are flexible, and you can upgrade at any time. Simply visit the billing section in your account settings to explore options.

1. Full members are active collaborators who can create, edit, and manage content within Pivot, including pages, infinite canvases, goals, and spaces. They have full permissions, allowing them to contribute to your team's workflow and manage key aspects of spaces.
2. Guest members are free users with limited access. They can view shared content, participate in rooms (chat, post, or talk), but cannot create or edit content, or be assigned roles that grant organizational-level management.

Creators on Pivot can offer paid subscriptions to their spaces, providing members with exclusive content, courses, or other premium access. Pivot charges a flat 6% fee on total monthly earnings, which includes payment processing fees, so customers are not charged additional transaction costs. Payments are processed directly within Pivot, simplifying revenue management for creators.

All plans allow you to customize member limits based on your subscription. Additional full members can be added at a per-member cost.

Pivot allows for granular sharing controls. You can share a specific page, infinite canvas, or block with individuals or groups without granting access to the entire space. Permissions can be set for view-only, comment, or edit access.

An organization is the overarching entity that includes multiple spaces, each with its own settings, members, and content. Spaces are sub-divisions within an organization, allowing teams or projects to work independently while maintaining overall structure and alignment.

Yes, Pivot provides customized pricing for eligible non-profits and educational institutions. For more information, contact our Sales team to discuss eligibility and pricing options.

Yes, Pivot integrates with 1000+ apps via Zapier, enabling workflows with tools like Google Workspace, Slack, and Trello. Integrations are available for the Professional and Enterprise plans.

Pivot offers full data encryption at rest and in transit to ensure your content is secure. Advanced security features, like SSO (Single Sign-On) and custom data retention policies, are available on the Enterprise plan.

Yes, Pivot is available on the web, iOS, Android, macOS, and Windows.

Currently, Pivot requires an internet connection to access content and collaborate. Offline functionality is planned for future updates.

Pivot enables real-time collaboration across all supported blocks, including pages, infinite canvases, and databases. Users can see changes live, communicate through comments or chat, and track updates with version history for dynamic teamwork.

Yes, Pivot includes rooms for communication, such as video, audio, post, and chat rooms. These tools are designed to enhance collaboration by providing flexible ways to interact directly within spaces.

Block version history is available to all users. Free users can access recent history, while paid plans offer extended versioning capabilities for better tracking and recovery.

Pivot offers a variety of resources to help you get started, including the Pivot Docs knowledge base, which features written articles for detailed descriptions and step-by-step guidance, and Pivot Accelerate videos for visual walkthroughs and support.

Pivot provides a Help and Support panel within the platform, where you can submit feedback, report bugs, ask questions, and find answers to common issues. Enterprise users receive priority support, including phone assistance for more personalized help.