Legal holds preserve data for litigation, investigation, or regulatory matters by suspending normal deletion/retention for scoped content.
Capabilities
- Scoped preservation: hold by user, space/room, or resource type.
- Retention suspension: covered data is not purged by retention rules or user deletion while the hold is active.
- Auditability: hold creation, scope changes, and releases are recorded in Audit Logs.
Administration
- Holds can be created and released by authorized org administrators or legal admins.
- Pivot will not automatically delete data under an active hold, including for deactivated users.
- After a hold is released, normal retention rules resume.
Compliance Alignment
Supports discovery and preservation obligations under frameworks such as GDPR, CCPA/CPRA, and sector requirements. See:
- DPA
- Data Deletion & Retention Policy
- Sub-processor List