Back
10 min read
February 19, 2025

Direct Rooms

Learn about direct rooms and how they support private, focused communication with powerful tools.

Direct rooms are one-on-one spaces designed for private and focused communication. These rooms are perfect for quick check-ins, personal discussions, or collaborating directly with other individuals. With options to send messages, share files, and initiate video calls, direct rooms provide all the tools you need for effective and streamlined communication.

Invitations and availability

Once you create a direct room, it becomes active and ready to use after the individuals you invited accept their invitations.

Invited users

Once they join, the chat view is enabled, and you can start messaging.

Chat view enabled

Text box functionalities

Sending text messages

At the bottom of every direct room, you’ll find a text box where you can type, send, and schedule messages. You can also tag members of the chat and enhance your communication with emojis.

Text box

Sending audio messages

You can record and send audio messages directly from the text box. This feature is great for quick updates or when typing isn’t convenient.

Audio message

Sending video messages

Record and share video messages for more dynamic communication. This is particularly useful for giving visual instructions or personal updates.

Video message

File sharing

Easily upload and share files within the room. Recipients can download the files directly, streamlining collaboration on documents, images, or other resources.

File sharing

Threaded conversations

Pivot allows you to create threads under text, audio, or video messages. This keeps related discussions organized and ensures clarity, even in busy chats.

Threaded conversations

Message reactions

React to messages by hovering over them and selecting an emoji reaction. This feature is perfect for quick feedback or acknowledgment.

Message reactions

Replying to messages

You can reply to specific messages, ensuring context and clarity in your responses, especially in fast-moving discussions. You can also quote them and reply.

Reply to messages

Message actions

Clicking on a specific message provides additional options, including:

  • Edit: Update the content of the message.
  • Delete: Remove the message from the chat.
  • Set a reminder: Add a reminder for important messages.
  • Copy link: Get a direct link to the message for easy sharing.

More actions

Video rooms in direct rooms

Starting a video room

To start a video call, click the Camera icon located in the top-right corner of the direct room. This instantly creates a video room for you and the other participant.

Start video room

Joining active video rooms

When a video room becomes active, you’ll receive a notification to join. Simply click on the notification to enter the call.

Join video room

Messaging during video calls

Even while the video meeting is ongoing, the chat remains fully functional. You can continue messaging, sharing files, or reacting to messages during the call without interruption.

Messaging during video calls

Side view of the chat during a video call

To view the chat alongside the video call, click the Chat icon at the bottom-right corner of the active video room.

Chat side view

The chat will appear in a side panel, allowing you to manage both the video and the conversation.

Chat side view

Deleting a direct room

1

Click profile icon and select delete chat

Click the other user’s Profile icon and select Delete chat.
Deleting a direct room - Step 1

2

Choose deletion option

Choose an option: - Check Also delete for [user] to remove the chat for both users. - Leave the box unchecked to delete the chat only for yourself.

Deleting a direct room - Step 2

3

Confirm deletion

Click Delete to confirm.

Was this guide helpful?