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10 min read
Dec 30 2024

Direct Rooms

Learn about direct rooms and how they support private, focused communication with powerful tools.

Direct rooms are one-on-one spaces designed for private and focused communication. These rooms are perfect for quick check-ins, personal discussions, or collaborating directly with other individuals. With options to send messages, share files, and initiate video calls, direct rooms provide all the tools you need for effective and streamlined communication.

Invitations and Availability

Once you create a direct room, it becomes active and ready to use after the individuals you invited accept their invitations.

Invited users

Once they join, the chat view is enabled, and you can start messaging.

Invited users

Text Box Functionalities

Sending Text Messages

At the bottom of every direct room, you’ll find a text box where you can type, send, and schedule messages. You can also tag members of the chat and enhance your communication with emojis.

Text box

Sending Audio Messages

How it works: You can record and send audio messages directly from the text box. This feature is great for quick updates or when typing isn’t convenient.
Transcripts available: Each audio message can generate a transcript, making it easier to reference or search through voice content.

Audio message

Sending Video Messages

How it works: Record and share video messages for more dynamic communication. This is particularly useful for giving visual instructions or personal updates.
Transcripts available: Like audio messages, video messages can also generate transcripts for added convenience and accessibility.

Video message

File Sharing

Easily upload and share files within the room. Recipients can download the files directly, streamlining collaboration on documents, images, or other resources.

File download

Threaded Conversations

Pivot allows you to create threads under text, audio, or video messages. This keeps related discussions organized and ensures clarity, even in busy chats.

Thread

Message Reactions

React to messages by hovering over them and selecting an emoji reaction. This feature is perfect for quick feedback or acknowledgment.

Reactions

Replying to Messages

You can reply to specific messages, ensuring context and clarity in your responses, especially in fast-moving discussions. You can also quote them and reply.

Message reply

Message Actions

Clicking on a specific message provides additional options, including:

  • Edit: Update the content of the message.
  • Delete: Remove the message from the chat.
  • Set a reminder: Add a reminder for important messages.
  • Copy link: Get a direct link to the message for easy sharing.

More actions

Video Rooms in Direct Rooms

Starting a Video Room

To start a video call, click the camera icon located in the top-right corner of the Direct Room. This instantly creates a Video Room for you and the other participant.

![Start video room(screenshots/direct-room-start-video.png)

Joining Active Video Rooms

When a video room becomes active, you’ll receive a notification to join. Simply click on the notification to enter the call.

Active video room

Messaging During Video Calls

Even while the video meeting is ongoing, the chat remains fully functional. You can continue messaging, sharing files, or reacting to messages during the call without interruption.

Messaging during video calls

Side View of the Chat During a Video Call

To view the chat alongside the video call, click the chat icon at the bottom-right corner of the active Video Room.

Chat side view

The chat will appear in a side panel, allowing you to seamlessly manage both the video and the conversation.

Chat side view

Deleting a Direct Room


Step 1:

Click the other user’s profile icon and select Delete chat.

Text box

Step 2:

Choose an option:

  • Check “Also delete for [user]” to remove the chat for both users.
  • Leave the box unchecked to delete the chat only for yourself.

Text box

Step 3:

Click Delete to confirm.

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