Notifications and Preferences

Manage notification channels, reminders, inbox behavior, and other settings for a personalized Pivot experience.

You can manage your account preferences, notifications, and reminders through the Preferences panel, located in the bottom-left corner of your dashboard. This menu allows you to customize how and when you receive updates, manage email addresses, and control notifications across Pivot.

Account management

Manage the email addresses linked to your Pivot account.

• Add a new email address to receive updates where it’s most convenient.
• Remove unused addresses you no longer want to receive notifications.

Only verified email addresses will be used for communications from Pivot.

Notification preferences

Choose how notifications are delivered based on the type of activity:

• Pivot inbox: See notifications inside Pivot.
• Push: Get desktop and mobile push alerts when you’re not in the app.
• Email: Receive updates in your registered inbox.

You can combine delivery methods to suit your workflow:

• Pivot inbox only
• Pivot inbox + push
• Pivot inbox + email
• Pivot inbox + push + email

At the bottom of this panel, you’ll find a toggle for:

Only send push notifications when I’m away from my computer

Enable this to reduce interruptions while actively using Pivot.

Rooms

Control notifications for conversations happening in rooms:

• Replies to my messages
• Reactions to my messages
• Messages that @mention me
• Messages in threads I am in
• New messages in rooms I was recently active in

Reminders

Manage how reminders are delivered when you set them in Pivot:

• Reminders set in my account: Choose preferred channels for alerts.

Blocks and comments

Control notifications related to content and collaboration:

• Blocks that @mention me
• Comments on blocks I created
• Replies to my comments
• Comments that @mention me

Other notifications

Manage system-related alerts:

• When I’m added to a new room
• When I’m added to a new space
• Alerts about my Pivot account and memberships

Timezone

Set your timezone to ensure events, reminders, and timestamps are accurate.

• Choose from the dropdown menu.
• Click Save changes to apply.

All scheduled content and timestamps will match the selected timezone.

Themes

Control Pivot’s appearance across devices:

• Sync with OS settings
• Light: Always use light mode
• Dark: Always use dark mode

Your selected theme is applied immediately.

Voice settings

Configure your audio devices for calls and video rooms:

• Microphone device: Select input source
• Speaker device: Select output source

These choices apply to all audio and video rooms.

Blocked users

View and manage blocked users:

• Blocked users can’t message you, add you to rooms, or see your profile picture, online status, or last seen time.
• Unblock users anytime from this list.

Inbox

The Inbox, located in the sidebar menu, is your central hub for notifications across Pivot.

Types of activity shown:

• Replies to messages
• Emoji reactions
• Mentions in messages or blocks
• New messages in threads or rooms you’ve engaged with
• Comments and replies on blocks
• Reminders
• Room or space additions
• Account and membership updates

You can control all notification delivery in the Preferences panel.

Inbox actions

Compact view

Click the inbox icon in the sidebar to open it. When there are new notifications, a red dot appears.

In compact view:

• Click the expand icon to open full-screen inbox.
• Click the X icon to close the inbox.

Unread items show a red dot. Clicking a notification opens its context and marks it as read.

Notification hover actions

When you hover over a notification:

• Mark as read/unread
• Archive
• More options (•••):
  • Mark as read/unread
  • Archive notification
  • Snooze
  • Unsubscribe
  • Copy link

Expanded view

Click the expand icon to access the full-screen inbox. This provides additional filters and management tools.

At the top:

• Mark all as read/unread
• Archive all notifications

Tabs:

• Open: Unread and recent activity
• Archive: Previously archived items

Archive tab actions

Hover over an archived notification to:

• Mark as unread
• Unarchive
• More options (•••):
  • Mark as read
  • Unarchive notification
  • Snooze
  • Unsubscribe
  • Copy link

Additional tools in expanded view

Return to compact view

Click the collapse icon.

Selecting notifications

Click the Select icon to enter selection mode:

• Click individual checkboxes or use Select all
• Actions include:
  • Mark all as unread
  • Archive selected

Exit selection mode with the X icon.

Filtering notifications

Click the Filter icon in the top right corner of the inbox.

Filter options include:

• Date
• Notification type:
  • Post comments, replies, reactions
  • Mentions
  • Additions/removals
  • Room activity (audio/video/streaming)
  • Invitations or direct messages
  • Block and space activity
  • System notifications
• Space
• Organization
• User
• Unread only
• Show snoozed

Notification retention and deletion

An automatic process removes older notifications to keep your inbox performant:

-Read (but not archived) notifications that are older than 2 years are automatically deleted. -Archived notifications that are older than 180 days are automatically deleted.

These deletions are permanent and cannot be undone.