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10 min read
February 19, 2025

Accounts

Learn how to create, manage, and customize your account in Pivot, including logging in, preferences, and accessing support resources.

Understanding Your User Account

Your user account is your gateway to everything in Pivot. Each account includes:

  • Name and username: How others identify you within the platform.
  • Verified email addresses: You can link one or more emails to manage notifications and access.

User advantages:

  • Belong to multiple organizations at once.
  • Sign in to multiple Pivot accounts simultaneously, making it easy to switch between work and personal projects.

Setting up Your Account

1

Go to the sign-up page

Go to the sign-up page to create an account.

2

Select your preferred method of signing up

- Join with email - Join with Google - Join with Apple
Step 2

3

Click the link or enter code

Click the link provided in the email or type the verification code.
Step 3

4

Provide basic information

Fill in the required details and click Continue: - Profile picture (optional) - First name (required) - Last name (required)

Step 4

5

Choose to set up an organization or explore your dashboard

After setting up your profile, choose between setting up an organization or exploring your dashboard.

Step 5

Logging In to Your Account

1

Log in using your preferred method

Log in to your account using your preferred method. You will be directed to your dashboard.

Log in

Logging Out of Your Account

1

Click your icon and select log out

Click your icon in the top left corner of your screen and select Log out.

Log out

Logging in to Additional User Accounts

1

Open the user menu and add a new account

On the sidebar menu, click your icon to open the user menu, then select Add new account.

Step 1

2

Log in to the additional account

Log in to the account using your preferred method: - Email address - Google - Apple - SSO

Step 2

Setting up Your Preferences

1

Open the settings menu

Click the gear icon located at the bottom of the sidebar menu.
Step 1

2

Adjust settings as needed

Click the arrow next to any option to expand and modify your preferences.

Step 2

  • Change preferred email: Update or add a new email address. - Change push notifications preference: Customize how and when you receive notifications. - Change timezone: Set your timezone for accurate scheduling and updates. - Change themes: Switch between Dark and Light themes. - Voice settings: Adjust audio preferences for calls and voice features. - Blocked users: Manage and view the list of users you’ve blocked.

Your Voice Shapes Pivot

Your feedback is essential to building a platform that serves its users. We’re committed to listening, learning, and continuously improving. If you want to share insights, report an issue, or ask a question, we’ve made it easy for you to connect with us.

Accessing the Help & Support Panel

The Help & Support panel is your go-to resource for assistance in Pivot. You can find it at the bottom of the sidebar menu. Help & Support Panel

  • Pivot Docs: Access detailed documentation with guides and best practices. - Keyboard shortcuts: Find quick commands to navigate Pivot more efficiently. - Latest updates: Stay informed about new features and improvements. - Pivot Accelerate videos: Watch tutorials to master key features. - Terms and privacy: Review the platform’s guidelines and data policies. - Status: Check for outages or service issues. - Give feedback: Report bugs, ask questions, or rate your experience. - Message us: Contact the Pivot team for direct assistance.

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